In this brand new six part series, entrepreneur Alex Polizzi turns her attention to family firms that have reached breaking point. She tackles both their financial failures and domestic dramas and tries to guide them back on to the path to success.

In this week’s episode, Alex Polizzi lends her considerable expert business skills to a failing family car repair garage in Ashton-under-Lyne,  Manchester. Mum and co-owner Jan Lord despairs of getting the business out of the rut it’s in, with too few customers and not enough work to fill the mechanics’ days.

Alex discovers that the family are their own worst enemies – their customer service skills are not up to scratch, the garage is a mess, and Jan’s youngest son and MOT supremo Adam spends more time messing around than actually working.

Alex sends the family to Manchester City football club’s lauded hospitality operation to learn good customer service, and younger son Adam to one of her family’s hotels – The Lowry – to try to instill a work ethic in him.

And she challenges the family to bring in more work by offering a course to get more women into the garage, a sale to entice customers to bring their cars in for winter check-up, and overhaul the garage to win a large fleet contract.

Will she succeed in turning their fortunes around?

Tune in on Tuesday, 21st February at 8pm on BBC Two.